Terms and Conditions of Sale

These Terms and Conditions of Sale (hereinafter "T&Cs") govern the contractual relations between Localnord LLC (hereinafter "Localnord" or "the Provider") and any natural or legal person (hereinafter "the Client" or "the Agency") subscribing to a plan on the localnord.io platform.

Any subscription to a plan implies full and complete acceptance of these T&Cs.

Localnord offers a white-label SaaS (Software as a Service) platform enabling marketing agencies to:

• Manage and optimize their clients' Google My Business listings
• Automate post publication and review responses
• Generate customizable GMB audits
• Produce white-label PDF reports
• Access a qualified leads marketplace
• Schedule geotagged photos

Pricing plans

Free trial

Each new Client benefits from a 7-day free trial period. No payment method is required during this period. At the end of the trial, the Client must subscribe to a paid plan to continue using the service.

Payment

Payment is made by credit card through a secure payment provider (Stripe). Invoices are issued monthly and available in the client dashboard.

Volume discounts

The Agency plan benefits from tiered pricing based on the number of listings managed. Discount tiers are communicated in the client dashboard.

Agency Plan (monthly)

The subscription is concluded for an indefinite period. The Client may cancel at any time, effective at the end of the current billing period. No pro-rata refund will be issued for the current month.

Agency Pro Plan (annual)

The subscription is concluded for a period of 12 months. In case of early cancellation, the Client remains liable for all remaining monthly payments until the end of the commitment. After 12 months, the subscription is automatically renewed for a new 12-month period, unless cancellation is notified at least 30 days before the expiry date.

The Client agrees to:

• Provide accurate information during registration
• Use the platform in accordance with its purpose and applicable laws
• Not use the service for illegal purposes or purposes contrary to Google best practices
• Maintain the confidentiality of login credentials
• Comply with Localnord's non-compete policy

Localnord agrees to:

• Make the platform available under the described conditions
• Ensure service maintenance and availability (target: 99.9%)
• Inform the Client of any planned maintenance with reasonable notice
• Protect Client data in accordance with GDPR
• Provide technical support via email and chat

The Client remains the owner of all data entered on the platform. Localnord does not acquire any ownership rights over this data.

In case of cancellation, the Client may request data export within 30 days. After this period, data will be deleted in accordance with our privacy policy.

Localnord cannot be held responsible for changes made by Google to its APIs or to Google My Business that may affect the operation of the service.

Localnord's liability is limited to the amount actually paid by the Client during the last 12 months.

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content whose execution has begun with the consumer's agreement.

The 7-day free trial period serves as a discovery period and allows the Client to test the service without commitment.

These T&Cs are governed by the law of the State of Delaware, United States. For users residing in the European Union, mandatory consumer protection provisions of the country of residence apply.

In the event of a dispute, the parties agree to seek an amicable solution. Failing that, the competent courts shall be those of the jurisdiction of Localnord LLC's registered office, unless otherwise provided by law.

For any questions regarding these T&Cs, contact us at sav@localnord.fr