Notification
You receive an alert for reviews that need special attention.
All features
Reviews & reputation
AI-assisted responses
For sensitive cases, AI suggests a response you can edit before publishing. The best of both worlds: AI speed + human control.
Product illustration · demonstration data
How it works
AI suggestion
AI suggests a response that you can freely edit.
Approval
Adjust if needed and publish in one click.
Why your clients will love it
Full control
You keep control over sensitive responses.
Speed
The draft is already written, you just need to fine-tune it.
Flexibility
Choose which reviews are automatic and which require approval.
Use it in your agency
Prepare the work
Define the client’s tone, signature and information that can be shared publicly. For a sensitive review, first request the relevant facts from the establishment. An AI draft is a writing starting point; it cannot independently confirm what happened during a service.
An agency workflow
A review mentions a delay and an unwelcoming reception: prepare a reply acknowledging the experience, staying factual and offering an appropriate contact. Remove private information and unapproved commitments. Your agency reads, adjusts and publishes the version it can stand behind.
Check the results
Check meaning, language, names and contact details before sending. After publication, follow up on requests that require action outside Google. Track response time and consistency; faster writing still needs human judgement and an escalation route for sensitive cases.
Reviews & reputation
Ready to use AI-assisted responses?
This feature is included in every Localnord plan. Try it free for 7 days.